maslow's hierarchy of needs

Abraham Maslow's Hierarchy of Needs motivational model

Abraham Maslow developed the Hierarchy of Needs model in 1940-50's USA. Maslow's Hierarchy of Needs remains valid today for understanding human motivation and for management training. Abraham Maslow's key book, Motivation and Personality, was first published in 1954 (second edition 1970). Maslow was born in New York in 1908 and died in 1970, although various publications appear in Maslow's name in later years. Maslow's PhD in psychology in 1934 at the University of Wisconsin formed the basis of his motivational research, initially studying rhesus monkeys. Maslow later moved to New York's Brooklyn College. Maslow's original five-stage Hierarchy of Needs model is attributable to Maslow; later versions are not. Maslow's Hierarchy of Needs was later variously developed by other people, here shown as the adapted seven and eight-stage Hierarchy of Needs models below.

Each of us is motivated by needs. Our most basic needs are inborn, having evolved over tens of thousands of years. Abraham Maslow's Hierarchy of Needs helps to explain how these needs motivate us all.

Maslow's Hierarchy of Needs states that we must satisfy each need in turn, starting with the first, which deals with the most obvious needs for survival itself.

Only when the lower order needs of physical and emotional well-being are satisfied are we concerned with the higher order needs of influence and personal development.

Conversely, if the things that satisfy our lower order needs are swept away, we are no longer concerned about the maintenance of our higher order needs.

Maslow's original Hierarchy of Needs model was developed between 1943-1954, and first widely published in Motivation and Personality in 1954. At this time the Hierarchy of Needs model comprised five needs. This original version remains for most people the definitive Hierarchy of Needs.

Maslow's Hierarchy of Needs - free diagram

1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc.

2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

3. Belongingness and Love needs - work group, family, affection, relationships, etc.

4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc.

5. Self-Actualization needs - realising personal potential, self-fulfillment, seeking personal growth and peak experiences.

1970's adapted Hierarchy of Needs Model, including Cognitive and Aesthetic needs - free diagram

1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc.

2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

3. Belongingness and Love needs - work group, family, affection, relationships, etc.

4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc.

5. Cognitive needs - knowledge, meaning, etc.

6. Aesthetic needs - appreciation and search for beauty, balance, form, etc.

7. Self-Actualization needs - realising personal potential, self-fulfillment, seeking personal growth and peak experiences.

1990's adapted Hierarchy of Needs including Transcendence needs - free diagram

1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep, etc.

2. Safety needs - protection from elements, security, order, law, limits, stability, etc.

3. Belongingness and Love needs - work group, family, affection, relationships, etc.

4. Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc.

5. Cognitive needs - knowledge, meaning, etc.

6. Aesthetic needs - appreciation and search for beauty, balance, form, etc.

7. Self-Actualization needs - realising personal potential, self-fulfillment, seeking personal growth and peak experiences.

8. Transcendence needs - helping others to achieve self actualtization.

Maslow said that needs must be satisfied in the given order. Aims and drive always shift to next higher order needs. Levels 1 to 4 are deficiency motivators; level 5, and by implication 6 to 8, are growth motivators and relatively rarely found. The thwarting of needs is usually a cause of stress, and is particularly so at level 4.

Examples in use:

You can't motivate someone to achieve their sales target (level 4) when they're having problems with their marriage (level 3).

You can't expect someone to work as a team member (level 3) when they're having their house re-possessed (level 2).

 

Maslow's Self-Actualizing characteristics

 

Maslow's Hierarchy of Needs in advertising

To help with training of Maslow's theory look for Maslow's Hierarchy of Needs motivators in advertising. This is a great basis for Maslow and motivation training exercises:

  1. Biological and Physiological needs - wife/child-abuse help-lines, social security benefits, Samaritans, roadside recovery.
  2. Safety needs - home security products (alarms, etc), house an contents insurance, life assurance, schools.
  3. Belongingness and Love needs - dating and match-making services, chat-lines, clubs and membership societies, Macdonalds, 'family' themes like the old style Oxo stock cube ads.
  4. Esteem needs - cosmetics, fast cars, home improvements, furniture, fashion clothes, drinks, lifestyle products and services.
  5. Self-Actualization needs - Open University, and that's about it; little else in mainstream media because only 2% of population are self-actualtizers, so they don't constitute a very big part of the mainstream market.

You can view and download free Maslow's Hierarchy of Needs diagrams, and two free Hierarchy of Needs self-tests, based on the original Maslow's five-stage model and later adapted eight-stage model, ideal for training, presentations and project work, at the businessballs free online resources section.

Free diagrams include:

 

interpreting behaviour according to Maslow's Hierarchy of Needs

Maslow's Hierarchy of Needs is an excellent model for understanding human motivation, but it is a broad concept. If you are puzzled as to how to relate given behaviour to the Hierarchy it could be that your definition of the behaviour needs refining. For example, 'where does 'doing things for fun' fit into the model? The answer is that it can't until you define 'doing things for fun' more accurately.

You'd need to define more precisely each given situation where a person is 'doing things for fun' in order to analyse motivation according to Maslow's Hierarchy, since the 'fun' activity motive can potentially be part any of the five original Maslow needs, for example:

examples of refined motives - 'doing it for fun'

Understanding why it's fun helps to identify the Maslow driver:

'Doing things for fun' is therefore clearly too broad as a description to slot straight into the Hierarchy of Needs. You need to ask what makes it 'fun' (ie rewarding) for the person.

Apply this approach to any behaviour that doesn't immediately fit the model, and it will help you to see where it does fit.

Of course emphasises the fact that Maslow's Hierarchy of Needs will be a blunt instrument if used as such. The common broad-brush interpretation of Maslow's famous theory suggests that that once a need is satisfied the person moves onto the next. While this is broadly true, clearly most people's motivational 'set' at any time comprises elements of all of the drivers; for example self-actualizers are mainly focused on self-actualizing but are still motivated to eat and socialise, and tramps whose main focus is feeding themselves and finding a shelter for the night are also to a lesser extent concerned with social relationships and the meaning of life.

Like any simple model, Maslow's theory not a fully responsive system - it's a guide which requires a little interpretation and thought, given which, it remains useful and applicable for most of human behaviour situations.

 


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